Reset your password

Use the "Forgot password" flow to receive a reset link and set a new password.

Estimated time: 3 min · Difficulty: beginner

Overview

Let users recover access without administrator help.

Anyone who cannot sign in because they forgot their password.

Steps

  1. Open forgot password

    On the sign-in page choose "Forgot password" (or open /forgot-password).

  2. Enter your email

    Enter the email on your account and submit. If an account exists, a reset link is sent.

  3. Follow the link

    Open the email and follow the link to set a new password. Links expire for security.

Expected result

You set a new password and can sign in again.

Troubleshooting

No email arrived.
Check your spam folder and confirm the address is correct. If it still doesn’t arrive, ask an administrator to reset your password or activate your account.

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